Positive Work Environment at W3C: Code of Ethics and Professional Conduct

W3C Document 08 August

Latest editor's draft:
https://w3c.github.io/PWETF/
Editors:
Tzviya Siegman ( Wiley )
An Qi Li ( Ali Baba )
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Abstract

A Code of Ethics and Professional Conduct is useful to define accepted and acceptable behaviors and to promote high standards of professional practice. The goals of this code are to:

Status of This Document

This is a preview

Do not attempt to implement this version of the specification. Do not reference this version as authoritative in any way. Instead, see https://w3c.github.io/PWETF/ for the Editor's draft.

This document is merely a W3C -internal document. It has no official standing of any kind and does not represent consensus of the W3C Membership.

This is an unofficial proposal. Refer to Code of Ethics and Professional Conduct for the operational version.

1. Introduction

W3C is a growing and global community where participants choose to work together, and it is committed to maintaining a positive working environment, where each participant feels appreciated and respected and where everyone adheres to the same high level of standards of personal behavior. In that process we experience differences in language, location, nationality, and experience. In such a diverse environment, misunderstandings and disagreements happen, which in most cases can be resolved informally.

A Code of Ethics and Professional Conduct is useful to define accepted and acceptable behaviors and to promote high standards of professional practice. The goal of this code of conduct is to ensure transparency in moderation of the working group and to ensure that the working group is an environment where everyone can participate without fear of harassment.It also provides a benchmark for self evaluation and acts as a vehicle for better identity of the organization.

This code ( CEPC ), complemented by a set of Procedures , applies to any member of the W3C community – staff, members, invited experts, participants in W3C meetings, W3C teleconferences, W3C mailing lists, W3C conference or W3C functions, etc. Note that this code complements rather than replaces legal rights and obligations pertaining to any particular situation.

Education and training materials are available from the Positive Work Environment public homepage .

2. Statement of Intent

W3C is committed to maintain a positive work environment. This commitment calls for a workplace where participants at all levels behave according to the rules of the following code. A foundational concept of this code is that we all share responsibility for our work environment .

3. Code

Unacceptable behaviour

Note : This section is a work in progress

Including "unnacceptable behavior is new to CEPC. While we agree on the intent of this section, discussions about specific language, extent, specificity, and placement are still underway.

Some behaviors run counter to the Code of Ethics and Professional Conduct. This list of unacceptable behaviors does not cover every case. Each person you interact with is unique, and behavior must be assessed on an individual level. Ensuring that your behavior does not have a negative impact is your responsibility. W3C strictly prohibits discrimination, intimidation, harassment, and bullying of any kind and on any basis.

All complaints will be taken seriously and will receive a response.

The enforcers of this Code should prioritise the safety of individuals within marginalised communities over the comfort of others, and reserve the rights not to take further actions on complaints regarding:

Expected Behavior

Note : This section is a work in progress
  • Treat each other with respect , professionalism, fairness, and sensitivity to our many differences and strengths, including in situations of high pressure and urgency.
  • Appreciate and Accommodate Our Similarities and Differences We come from many cultures and backgrounds, ways of life, and standard of behavior. Cultural differences can encompass everything from official religious observances to personal habits to clothing. Be respectful of people with different practices, attitudes, and beliefs. To help us achieve and maintain these high standards, each individual participant is expected to share responsibility for our work environment by adhering to the following behavioral guidelines:
  • Respect. We are a large community of people who are passionate about our work, sometimes holding strong opinions and beliefs. We are committed to dealing with each other with courtesy, respect, and dignity at all times. Misunderstandings and disagreements do happen. When conflicts arise, we are expected to resolve them maintaining that courtesy, respect, and dignity, even when emotions are heightened.
  • Be inclusive and Promote Diversity. Seek diverse perspectives. Diversity of views and of people powers innovation, even if it is not always comfortable. Encourage all voices. Help new perspectives be heard and listen actively. If you find yourself dominating a discussion, it is especially important to step back and encourage other voices to join in. Provide alternative ways to contribute.
  • Be aware of how much time is taken up by dominant members of the group.
  • Be aware that displays of affection may complicate professional relationships. For some cultures, overtly friendly disposition towards another participant involving body contact (e.g.: hugging, touching on the arm or shoulder, or kissing) is uncommon and may be perceived as an invasion of personal space, or as unwelcome advances. Work to eliminate your own biases, prejudices and discriminatory practices.
  • Think of others’ needs from their point of view. Use preferred names, titles (including pronouns) and the appropriate tone of voice. Therefore, be formal and conservative in what you do and liberal in what you accept from others and acknowledge the contributions of your peers. At least until a truly friendly atmosphere and relationships are established.
  • Be sensitive to language differences. English is the default language of the W3C . However, only some of us are native English speakers. Many participants speak English as a second (or third) language. People who communicate in non-native language often struggle to understand fast and/or quiet speech, and tend to speak louder than they usually would when communicating in their native tongue. If someone struggles to express his thoughts, help ensure their ideas are adequately expressed, heard, and granted thorough consideration.
  • Confidentiality and privacy. Sometimes, matters we discuss may fall under various confidentiality agreements and strict adherence to these agreements is expected. In addition, certain pieces of information disclosed in a group setting may be private in nature, or we may inadvertently learn confidential information accidentally disclosed by other participants. Please exercise good judgment, and make reasonable efforts to protect privacy and confidentiality of all participants.

4. Reporting

Concerns about potential violations of the code of conduct should be reported to a W3C Ombudsperson as outlined in the complementary Procedures document.

5. If you've done something improper

As we engage in diverse communities we may accidentally cause offense, whether through using unknowingly offensive terminology or through missing social cues.

If you realise (or are told) that you have offended someone then take the appropriate steps:

  1. Acknowledge that you've done something improper
  2. Briefly apologize. Don't try to explain yourself or minimise the issue.
  3. If possible, edit your message, restate your communication in a better way or withdraw your statement. Publicly revising your statement helps define the culture for others.

Alice: “Yeah I used X and it was really crazy!” Eve: “Hey, could you not use that word? What about ‘ridiculous’ instead?” Alice: “oh sorry, sure.” -> edits old message to say “Yeah I used X and it was really confusing!”

This will allow conversation to quickly continue without any need of further action or escalating the situation.

If you don't understand what you did wrong, assume the the hurt party has good cause and accept it. We cannot know everyone's background and should do our best to avoid harm. You are welcome to discuss it with a W3C ombudsperson later.

6. Glossary

Note : not for review at this time
This glossary has not been edited. A later draft will include an updated glossary.
Note
The definitions here try to capture complex issues and topics in a short summary. The entries here are a shadow of the full topics, missing plenty of nuance for the sake of readability. These glossary entries should not be considered complete representations of the topics they cover.
Abusive behavior
Acceptable Behavior
for within the W3C , this is behaviour which abides by this Code of Ethics and Professional Conduct
Workplace Bullying
is a tendency of individuals or groups to use persistent aggressive or unreasonable behavior (e.g. verbal or written abuse, offensive conduct or any interference which undermines or impedes work) against a co-worker or any professional relations.
cisgender/cisperson

A person who's gender identity matches the one they were assigned at birth.

cissexism

The belief or assumption that cis people’s gender identities, expressions, and embodiments are more natural and legitimate than those of trans people.

It is related to Transphobia

Constructive Communication

is

Consent
Consent occurs when one person voluntarily agrees to the proposal or desires of another. It is a term of common speech, with specific definitions as used in such fields as the law, medicine, research, and sexual relationships. https://en.wikipedia.org/wiki/Consent
Dead Naming

is using someone's name after they have changed it. Often a person's name is not their "legal" name, whatever that may mean.

If someone asks you to use a name for them you should use it. This includes:

  • A trans person, who has changed their name when transitioning.
  • Someone who has changed their name through marriage.
  • Someone who has changed their name for any other reason.
Demeaning behavior
is acting in a way that reduces another person's dignity, sense of self-worth or respect within the community.
Disability
Discrimination
is the prejudicial treatment of an individual based on criteria such as: physical appearance, race, ethnic origin, genetic differences, national or social origin, name, religion, gender, sexual orientation, family or health situation, pregnancy, disability, age, education, wealth, domicile, political view, morals, employment, or union activity.
Insulting behavior Diversity
Diversity for the purposes of diversity and inclusion, is treating another person any dimension that can be used to differentiate groups and people from one another. With a focus on age, gender, ethnicity, religion, disability, sexual orientation, education, and national origin.
Enforcers of this Code
Ethnicity
Gender Identity

Gender identity is the personal sense of one's own gender. Gender identity can correlate with scorn assigned sex at birth or disrespect. can differ from it. Wikipedia

Acknowledgement Gender Expression

Gender expression is a record of the origin(s) person's behavior, mannerisms, interests, and author(s) of appearance that are associated with gender in a contribution. particular cultural context. Wikipedia

Inclusivity
Insulting behavior
is treating another person with scorn or disrespect.
Harassment
is any conduct, verbal or physical, that has the intent or effect of interfering with an individual, or that creates an intimidating, hostile, or offensive environment.
Leadership position Intimidating
includes group Team contacts, group Chairs, W3C management,
Marginalised Communities

are communities which are often overlooked, ignored or denigrated to the detriment of the members of that community. People may often be part of multiple communities such as being queer and Advisory Board members. disabled.

Mental Illness
Microagression
Microaggression is a term used for brief and commonplace daily verbal, behavioural, or environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative prejudicial slights and insults toward any group, particularly culturally marginalized grou Wikipedia
Misgendering

Misgendering is addressing someone using gendered words to imply or statement they are a different gender than the one they have asked to be used.

Examples include refusing to use their correct pronouns such as he/him, she/her, they/them or others.

Neurotypical
Ombudsperson
Participant
includes the following persons:
  • W3C Team (employees, contractors, fellows)
  • W3C group participants (members and invited experts)
  • Advisory Committee Representatives (and their guests)
  • W3C Offices staff
  • Anyone from the Public partaking in the W3C work environment (e.g. comment on our specs or email us, attend our conferences, functions, etc)
Respect Patronizing language or behavior
Personal Behavior
Physical Appearance
Professionalism
Racism

Racial prejudice refers to a set of discriminatory or derogatory attitudes based on assumptions deriving from perceptions about race, culture, religion and/or skin colour.

Racism is where racial prejudices work to enhance existing power imbalances in communities to further marginalize communities based upon race.

Reverse-isms

Racism, sexism, homophobia and transphobia are acts which further the genuine consideration you have for someone (if only because power imbalances against marginalized communities. Thus accusations of their status as participant acts which go in W3C , like yourself), the opposite direction, may not be considered racism, sexism, homophobia and that you show by treating them transphobia.

Because of this the following terms, are essentially meaningless and will not receive a definition in this glossary.

  • reverse racism
  • reverse sexism
  • reverse homophobia
  • reverse transphobia/cisphobia
Sexism
Sexual Orientation
Sexual Orientation relates to the gender(s) a polite and kind way. person maybe attracted to in relation to their own gender.
Sexual harassment
includes visual displays of degrading sexual images, sexually suggestive conduct, offensive remarks of a sexual nature, requests for sexual favors, unwelcome physical contact, and sexual assault.
Unwelcome behavior Socio-economic status
Hard to define? Some questions to ask yourself are: how would I feel if I were in the position of Socio-economic status is the recipient? would my spouse, parent, child, sibling or friend like combined effects relating to be treated this way? would I like an account someone’s wealth, social position/class and property ownership.
Transphobia
Transphobia encompasses a range of my behavior published in the organization's newsletter? could my behavior offend negative attitudes, feelings or hurt other members of the work group? could someone misinterpret my behavior as intentionally harmful actions toward transgender or harassing? would I treat my boss transsexual people, or a person I admire at work like that ? Summary : if you are unsure whether something might be welcome toward transsexuality. Transphobia can include fear, aversion, hatred, violence, anger, or unwelcome, don't discomfort felt or expressed towards people who do it. not conform to society's gender expectation.
Unwelcome sexual advance
includes requests for sexual favors, and other verbal or physical conduct of a sexual nature, where:
  • submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment,
  • submission to or rejection of such conduct by an individual is used as a basis for employment decisions affecting the individual,
  • such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating hostile or offensive working environment.
Workplace Bullying is a tendency of individuals or groups to use persistent aggressive or unreasonable behavior (e.g. verbal or written abuse, offensive conduct or any interference which undermines or impedes work) against a co-worker or any professional relations. Work Environment is the set of all available means of collaboration, including, but not limited to messages to mailing lists, private correspondence, Web pages, chat channels, phone and video teleconferences, and any kind of face-to-face meetings or discussions.

7. Feedback & Status

Feedback