Positive Work Environment at W3C: Code of Ethics and Professional Conduct

W3C Document

Latest editor's draft:
https://w3c.github.io/PWETF/
Editors:
Tzviya Siegman ( Wiley )
An Qi Li ( Ali Baba )
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GitHub w3c/PWETF
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Abstract

A Code of Ethics and Professional Conduct is useful to define accepted and acceptable behaviors and to promote high standards of professional practice. The goals of this code are to:

Status of This Document

This is a preview

Do not attempt to implement this version of the specification. Do not reference this version as authoritative in any way. Instead, see https://w3c.github.io/PWETF/ for the Editor's draft.

This document is merely a W3C -internal document. It has no official standing of any kind and does not represent consensus of the W3C Membership.

This is an unofficial proposal. Refer to Code of Ethics and Professional Conduct for the operational version.

1. Introduction

W3C is a growing and global community where participants choose to work together, and it is committed to maintaining a positive working environment, where each participant feels appreciated and respected and where everyone adheres to the same high level of standards of personal behavior. In that process we experience differences in language, location, nationality, and experience. In such a diverse environment, misunderstandings and disagreements happen, which in most cases can be resolved informally.

A Code of Ethics and Professional Conduct is useful to define accepted and acceptable behaviors and to promote high standards of professional practice. The goal of this code of conduct is to ensure transparency in moderation of the working group and to ensure that the working group is an environment where everyone can participate without fear of harassment.It also provides a benchmark for self evaluation and acts as a vehicle for better identity of the organization.

This code ( CEPC ), complemented by a set of Procedures , applies to any member of the W3C community – staff, members, invited experts, participants in W3C meetings, W3C teleconferences, W3C mailing lists, W3C conference or W3C functions, etc. Note that this code complements rather than replaces legal rights and obligations pertaining to any particular situation.

Education and training materials are available from the Positive Work Environment public homepage .

2. Statement of Intent

W3C is committed to maintain a positive work environment. This commitment calls for a workplace where participants at all levels behave according to the rules of the following code. A foundational concept of this code is that we all share responsibility for our work environment .

3. Code

Unacceptable behaviour

Note : This section is a work in progress

Including "unnacceptable behavior is new to CEPC. While we agree on the intent of this section, discussions about specific language, extent, specificity, and placement are still underway.

Some behaviors run counter to the Code of Ethics and Professional Conduct. This list of unacceptable behaviors does not cover every case. Each person you interact with is unique, and behavior must be assessed on an individual level. Ensuring that your behavior does not have a negative impact is your responsibility.

Expected Behavior

Note : This section is a work in progress
  1. Treat each other with respect , professionalism, fairness, and sensitivity to our many differences and strengths, including in situations of high pressure and urgency.
  2. Appreciate and Accommodate Our Similarities and Differences We come from many cultures and backgrounds, ways of life, and standard of behavior. Cultural differences can encompass everything from official religious observances to personal habits to clothing. Be respectful of people with different practices, attitudes, and beliefs. Be aware that displays of affection may complicate professional relationships. For some cultures, overtly friendly disposition towards another participant involving body contact (e.g.: hugging, touching on the arm or shoulder, or kissing) is uncommon and may be perceived as an invasion of personal space, or as unwelcome advances. Work to eliminate your own biases, prejudices and discriminatory practices. Think of others’ needs from their point of view. Use preferred names, titles (including pronouns) and the appropriate tone of voice. Therefore, be formal and conservative in what you do and liberal in what you accept from others, at least until a truly friendly atmosphere and relationships are established.
  3. To help us achieve and maintain these high standards, each individual participant is expected to share responsibility for our work environment by adhering to the following behavioral guidelines:

    • Respect. We are a large community of people who are passionate about our work, sometimes holding strong opinions beliefs. We are committed to dealing with each other with courtesy, respect, and dignity at all times. Misunderstandings and disagreements do happen. When conflicts arise, we are expected to resolve them maintaining that courtesy, respect, and dignity, even when emotions are heightened.
    • Never harass or bully anyone verbally, physically or sexually . Never discriminate Be inclusive and Promote Diversity. Seek diverse perspectives. Diversity of views and of people on the basis teams powers innovation, even if it is not always comfortable. Encourage all voices. Help new perspectives be heard and listen actively. If you find yourself dominating a discussion, it is especially important to step back and encourage other voices to join in. Be aware of personal characteristics how much time is taken up by dominant members of the group. Provide alternative ways to contribute or group membership. participate when possible. Technologies and practices should be as inclusive and accessible as possible and computing professionals should take action to avoid creating systems or technologies that disenfranchise or oppress people. Failure to design for inclusiveness and accessibility may constitute unfair discrimination.
    • Communicate constructively and avoid demeaning or insulting behavior or language.
    • Seek, accept, and offer objective work criticism, and acknowledge properly the contributions of others.
    • Be honest about your own qualifications, and about any circumstances that might lead to conflicts of interest .
    • Promote the rules of this Code and take action (especially if you are in a leadership position ) to bring the discussion back to a more civil level whenever inappropriate behaviors are observed.

4. Reporting

Concerns about potential violations of the code of conduct should be reported to a W3C Ombudsperson as outlined in the complementary Procedures document.

5. If you make a mistake

As we engage in diverse communities we may accidentally cause offense, whether through using unknowingly offensive terminology or through missing social cues.

If you realise (or are told) that you have offended someone then take the appropriate steps:

  1. Accept that you have made a mistake
  2. Briefly apologize. Don't try to explain yourself or minimise the issue.
  3. If possible, edit your message, restate your communication in a better way or withdraw your statement. Publicly revising your statement helps define the culture for others.
  4. Alice: “Yeah I used X and it was really crazy!” Eve: “Hey, could you not use that word? What about ‘ridiculous’ instead?” Alice: “oh sorry, sure.” -> edits old message to say “Yeah I used X and it was really confusing!”

    This will allow conversation to quickly continue without any need of further action or escalating the situation.

    If you don't understand what you did wrong, assume the the hurt party has good cause and accept it. We cannot know everyone's background and should do our best to avoid harm. You are welcome to discuss it with a W3C ombudsperson later.

6. Glossary

Demeaning behavior
is acting in a way that reduces another person's dignity, sense of self-worth or respect within the community.
Discrimination
is the prejudicial treatment of an individual based on criteria such as: physical appearance, race, ethnic origin, genetic differences, national or social origin, name, religion, gender, sexual orientation, family or health situation, pregnancy, disability, age, education, wealth, domicile, political view, morals, employment, or union activity.
Insulting behavior
is treating another person with scorn or disrespect.
Acknowledgement
is a record of the origin(s) and author(s) of a contribution.
Harassment
is any conduct, verbal or physical, that has the intent or effect of interfering with an individual, or that creates an intimidating, hostile, or offensive environment.
Leadership position
includes group Team contacts, group Chairs, W3C management, and Advisory Board members.
Participant
includes the following persons:
  • W3C Team (employees, contractors, fellows)
  • W3C group participants (members and invited experts)
  • Advisory Committee Representatives (and their guests)
  • W3C Offices staff
  • Anyone from the Public partaking in the W3C work environment (e.g. comment on our specs or email us, attend our conferences, functions, etc)
Respect
is the genuine consideration you have for someone (if only because of their status as participant in W3C , like yourself), and that you show by treating them in a polite and kind way.
Sexual harassment
includes visual displays of degrading sexual images, sexually suggestive conduct, offensive remarks of a sexual nature, requests for sexual favors, unwelcome physical contact, and sexual assault.
Unwelcome behavior
Hard to define? Some questions to ask yourself are:
  • how would I feel if I were in the position of the recipient?
  • would my spouse, parent, child, sibling or friend like to be treated this way?
  • would I like an account of my behavior published in the organization's newsletter?
  • could my behavior offend or hurt other members of the work group?
  • could someone misinterpret my behavior as intentionally harmful or harassing?
  • would I treat my boss or a person I admire at work like that ?

Summary : if you are unsure whether something might be welcome or unwelcome, don't do it.

Unwelcome sexual advance
includes requests for sexual favors, and other verbal or physical conduct of a sexual nature, where:
  • submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment,
  • submission to or rejection of such conduct by an individual is used as a basis for employment decisions affecting the individual,
  • such conduct has the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating hostile or offensive working environment.
Workplace Bullying
is a tendency of individuals or groups to use persistent aggressive or unreasonable behavior (e.g. verbal or written abuse, offensive conduct or any interference which undermines or impedes work) against a co-worker or any professional relations.
Work Environment
is the set of all available means of collaboration, including, but not limited to messages to mailing lists, private correspondence, Web pages, chat channels, phone and video teleconferences, and any kind of face-to-face meetings or discussions.

7. Feedback & Status

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